Return Policy

Return Policy

1. Eligibility Criteria for Returns

We accept returns only for items that meet all of the following criteria:

  • The item is incorrect, defective, or damaged due to an error on our end, such as receiving the wrong item or wrong size.
  • Items must be unused, unworn, and in the same condition as received.
  • All original tags, labels, and packaging must be intact and undamaged.
  • The return request must be initiated within 7 days of receiving the product.

Returns or exchanges are not accepted for sizing or fit preferences. Please review our Size Chart and compare the measurements with a garment you already own before placing your order.

2. Return Process

To initiate a return:

  • Contact our customer support at contact.revertclo@gmail.com within 7 days of receiving your order.
  • Provide your order number, a detailed explanation of the issue, and clear photographs if the item is damaged, defective, or incorrect.
  • If your return is approved, our customer support team will provide instructions and a return shipping address.

Please do not send an item back before contacting us and receiving return instructions.

3. Refund Process

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed to your original method of payment within 3–5 business days. Please note that your bank or payment provider may require additional time for the refund to appear in your account.

4. Contact Us

If you have any questions or concerns regarding your order or our Return Policy, please contact us at contact.revertclo@gmail.com.